Summer is finally coming! 😃
Dear Guests and friends of Borgo Romantico Relais,
With great pleasure, I would like to share this letter with you to express my gratitude for your trust and the success of the spring season.
I begin this letter with a
VERY HEART THANK YOU, because it is thanks to you Guests, that we have the opportunity to be able to experience moments of joy and satisfaction in our work
It is with enthusiasm that I write to you to announce
the arrival of summer. The days are getting longer, the sun is shining with greater intensity and our team is ready to welcome you once again to make
your stay an extraordinary experience.
Throughout the spring season, we've worked tirelessly to live out our philosophy of putting guests first in everything we do.
From the moment you crossed the threshold of the hotel to your departure, we are committed to ensuring that every moment spent here is filled with comfort, friendliness and attention to detail.
We are grateful for your valuable feedback and kind words. Each comment has inspired us to do even more to improve our services and deliver an unforgettable experience.
We will continue to place
special emphasis on customer care, striving to consistently exceed your expectations.
Summer is a magical time to enjoy all that our beautiful place has to offer. From enchanting natural landscapes to outdoor activities, from local culinary delights to cultural experiences, we will be happy to accompany you on this summer adventure.
Our team is eager to assist you and ensure that your every request is met to the best of our ability.
I am pleased to
introduce you to the Team that will take care of your moments here at the Borgo during this Summer 2023!
From Reception with Silvia, Christine, Leo,
At the Kitchen, Room and Bar with Silvia, Emmanuele, Magda, Michela and Sumira,
To Wine Tastings Michela,
To Body and Mind Care, with Daniela,
At Cleaning with Shehan and Shalika,
Each with a different role but all with the same goal: To make your stay here unforgettable.
6 These are the Keys to our Work and we want to share them with you:
- Attention to nature and the person
- Understanding of needs and expectations
- Sincere welcome
- Listening, attention and timely answers
- Customized solutions for different needs
- Compliance with employment contracts for our entire team
I invite you to contact us for any question, request or specific wish you may have, in anticipation of your summer stay in Borgo Romantico.
We will be happy to customize your stay according to your preferences, offering tailor-made solutions to make every moment unforgettable.
Thank you once again for choosing our Relais and for your trust.
We look forward to welcoming you to spend an amazing summer with us.
Best regards,
Silvano Dalla Valentina
Director of Borgo Romantico Relais in Cavaion Veronese – Lake Garda Verona